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Utility Billing and Rates

City utility bills include charges for water usage, sanitary sewer, storm water management and state water testing.  These city services are not supported by property taxes.  The amount paid through your utility bill covers the cost of providing these services, improvements to the systems, and general system repairs and maintenance.

The utility bills and payments are processed through the Finance Department. If you have questions concerning your water bills, call Utility Billing at 651.747.3916 or email utilitybilling@lakeelmo.org.

For other questions, please contact the following:
For questions concerning your water service, water meters, call Public Works at 651.747.3941, or email mbouthilet@lakeelmo.org
For questions concerning street lights, call Xcel Energy at (800)960-6235
For questions concerning storm water, call Public Works at 651.747.3941, or email mbouthilet@lakeelmo.org

Helpful ResourcesI stock money faucet3 774x1024 Utility Billing and Rates

Request Form – Establish New Utility Account
Request Form -  Terminate Utility Account
Residential Water Rates

Commercial Water Rates

Hotel / Motel Water Rates
Water Quality Reports (Consumer Confidence Reports)

Storm Water Fee Appeal

City Ordinance states that if a property owner or person responsible for paying the surface water management fee believes that a particular assigned fee is incorrect, the person may request that the fee be recomputed.  To appeal a fee, please submit a Storm Water Appeal.